A Kenya Airways plane has been forced to return to Mombasa after approaching the Jomo Kenyatta International Airport.
A Kenya Airways (KQ) plane flight number KQ613 which was carrying East African Community (EAC) Cabinet Secretary Peninah Malonza among other passengers, failed to land at JKIA due to poor visibility caused by bad weather.
In a statement on Sunday, April 28, KQ said it had diverted a number of its flights due to the ongoing heavy rains in Nairobi.
“Due to the heavy rains and poor visibility in Nairobi we have diverted a number of our flights and as a result may have extended delays for some of our departures out of Nairobi. We apologise for the inconvenience caused to our customers,” KQ stated.
The national carrier noted that it prioritises the safety and well-being of its crew and customers.
KQ urged customers affected by the flight disruption to contact the airline’s customer care center.
“The safety and wellbeing of our crew and Customers is our number one priority. Customers are advised to get in touch via +254 711 024 747, WhatsApp: +254 705 474 747 or Email: customer.relations@kenya-airways.com,” KQ added.
