Home Business Equity Bank refunds Shs 900,000 siphoned from woman's account

Equity Bank refunds Shs 900,000 siphoned from woman’s account

KEY POINTS

  • Asnael Moturi, aired her grievances through her son, Cerebral Assassin on Twitter

  • The mother of three lost Sh900,000 a day after registering an Equitel SIM card at Equity Bank

  • She lost her ATM card on Sunday, September 27 and upon seeking help at the bank on Monday

  • The bank advised her to register a line and to switch her phone off her phone for 24 hours for activation to take place.

- Advertisement -

Equity Bank has refunded a customer who lost her life savings through fraudulent bank employees.

Asnael Moturi, aired her grievances through her son, Cerebral Assassin on Twitter, making the hashtag boycott equity bank trend for most of Tuesday.

The mother of three lost Sh900,000 a day after registering an Equitel SIM card at Equity Bank, Kisii Branch.

She lost her ATM card on Sunday, September 27 and upon seeking help at the bank on Monday, the card was blocked. She reported the matter at Ogembo Police Station.

The bank advised her to register a line and to switch her phone off her phone for 24 hours for activation to take place.

 

Equity Bank

Equity bank informed her that one of their agents would reach her after the period lapsed. True to their word, she received a call on Tuesday from a Kisii Branch employee who helped with the process.

Two hours later, the money had gone missing.

While the bank has refunded the money, they did not admit liability on their part for the loss that has been experienced by other customers.

READ MORE

 

“The bank called me my mum for cross-examination today. They asked her questions on the circumstances under which the money was siphoned and decided to refund her based on the precinct that she did not go there to get an Equitel line, she went to get an atm. Something around that. The bank did not issue us with an official statement,” Cerebral Assassin told a local blog.

- Advertisement -
- Advertisement -

Stay Connected

16,985FansLike
2,458FollowersFollow
61,453SubscribersSubscribe

Must Read

Why Biden Still Wants Trump To Attend His Inauguration In January 2021 Even Though He Refuses To Concede

President-elect Joe Biden wants Donald Trump to attend his inauguration on January 20th 2021 even though he doesn't recognize his win.Speaking to CNN's Jake...
- Advertisement -

Biden Continues To Shatter Election Records As He Opens Huge 7 Million Vote Lead Over Trump

Joe Biden is soaring in popular vote as he has extended his margin over Donald Trump with a staggering 7 million votes.Biden had won...

US Supreme Court Petitioned To Block Joe Biden’s Win

Donald Trump lost all appeals to reverse Joe Biden's win in Pennsylvania in the state's courts, now the president wants to try his luck...

China Breaks US Monotony On The Moon As It Becomes Second Country To Plant Flag On Lunar Surface

China has become the second country in the world, after only United States, to plant its national flag on the moon.The pictures from China's...

Related News

SportPesa Comeback Hits A Snag As CS Matiang’i Strikes Again

SportPesa grand comeback has hit yet another dead end as the betting regulator annulled the license for Milestone Gaming Limited.Milestone, a new betting company...

A Kenyan John Kamanga Feted By Prince William Pocketing 8.3M

A Kenyan, John Kamanga, is one among a few people accorded the Tusk Award for Conservation in Africa by the Duke of Cambridge, Prince...

Treasury Spares Low-Income Earners As Tax Holiday End In January

Low-income earners will still enjoy the 100 percent tax exemption indefinitely as the National Treasury CS Ukur Yatani reverts Income tax and Value Added...

Central Bank Warns Of Rising Borrowing By State Agencies

The Central Bank of Keny (CBK) has raised an alarm over the rising borrowing by State firms from commercial banks.CBK cites that increased borrowing...

Revealed, SportPesa Was Secretly Sold In A Sh14 Million Deal

The valuable SportPesa gaming brand was reportedly sold for Ksh14.7 in June 2020, promoting an internal fight among its founders, according to Business Daily.Prevans...